Stephanie Jae • Design

Senior Product Designer

8+ years designing complex enterprise tools people actually have to use every day — logistics platforms, fintech systems, IoT workflows. I specialize in design systems, accessibility, and making dense operational software feel learnable. I've sat in call centers, shadowed dispatchers, and watched real users wrestle with real software. That's where the good design decisions come from.

Resume

Multi-Product Logistics Design System

From no reusable components to a fully usable component library across a multi-product logistics ecosystem, for one single-source of truth.

McLeod logistics design system screenshot

A Unified Training Platform for Franchise Locations

Dunkin' Donuts needed a centralized training platform to serve employees across their franchise network. Learn how I helped build them a proof of concept.

Internal Case Management Application

This case study walks through the end-to-end UX process: from contextual research in a live call center environment through synthesis, design, and usability testing.

Prestige case management application screenshot